Returns & Exchanges
We want you to be completely satisfied with your Giesswein purchase, which is why we offer a 30-day return policy for all unworn and unwashed items. Simply use our online portal to initiate a return or exchange and receive a pre-paid shipping label.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the products are in their original, unworn condition.
Attach the Label
Print the provided pre-paid shipping label and securely attach it to the outside of your return package, covering any previous shipping marks.
Drop Off and Refund
Hand over your package to the designated shipping carrier; once received and inspected at our warehouse, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing